HIM: "I've been to resorts all over the world -- and some have been multi-million dollar resorts! -- but none have been as amazing as Paya Bay. This place is AMAZING!"
HER: "I think this is the most beautiful place I've been in my life!"- guest comments overheard (repost)
My response to such nice client feedback is: "This property is naturally beautiful. It is the handiwork of the Universe. All we have really done is acknowledge, appreciate, and create access to all the natural beauty that surrounds us."